BG Bet's Privacy Policy — Your Data, Our Responsibility

Bg bet (bgbet.biz) places the highest importance on the privacy of its users. This privacy policy has been developed with Bangladeshi users in mind and applies to all services on our website and app.

When you create an account, place bets, make payments, or contact us on bg bet — we collect certain information. This policy clearly outlines what data is collected, why it's collected, and how it's kept secure.

This Privacy Policy governs our Terms & Conditions These two documents are related — reading them together will give you a full understanding of the legal framework governing your use of bg bet.

Bg bet only collects information that is necessary. No unnecessary data is gathered. The table below lists all data we collect:

Tags we collect:

Bg bet uses your information solely for the purposes listed below — and for no other reason:

• Account Management: To create, manage, and secure your account.
• Identity Verification: To verify your identity through the KYC process and to prevent fraud.
• Payment Processing: To ensure safe deposits and withdrawals.
• Customer Support: For the prompt resolution of your complaints and issues.
• Service Improvement: To analyze user experience and improve the quality of bg bet's services.
• Promotional Communications: To notify you about new bonuses and offers (you can opt out at any time).
• Legal Obligations: To comply with applicable laws and the directives of regulatory authorities.

Bg bet never shares your personal data with third parties for advertising purposes.

Bg bet does not retain your data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements:

• Account Information: For the duration of the active account and at least 5 years after closure.
• Transaction Records: Minimum 5 years, as required by financial regulatory authorities.
• Betting History: Up to 3 years after account closure.
• Communication Logs: Customer service records are retained for up to 2 years.
• KYC Documents: 5–7 years, as required by law.

Once the retention period expires, data is securely deleted or anonymized.

Bg bet does not sell your data. However, it may be shared with the following parties in limited circumstances:

• Payment Processor: Necessary information shared with our mobile banking partners to process transactions.
• KYC Service Provider: With accredited and trusted agencies for identity verification purposes.
• Law Enforcement Agencies: As required by court order or government demand.
• IT Service Providers: For server hosting and security services — all bound by strict confidentiality agreements.

The parties listed above may only use your information for the specified purposes and are equally bound by our privacy standards.

Bg bet's website uses cookies — small text files stored in your browser that help improve your experience.

Types of cookies used by bg bet:

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the site are used most — on an anonymous basis.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Bg bet respects your privacy rights. You are entitled to the following:

• Right to Access: You have the right to know what information bg bet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your information be restricted.
• Right to Opt Out: You can opt out of marketing emails and SMS at any time.
• Right to Lodge a Complaint: In the event of a privacy breach, you may file a complaint with us or with the relevant authorities.

To exercise these rights support@bgbet.biz Email us. We will respond within 30 days.

Bg bet strictly does not collect data from anyone under 18. Our services are intended exclusively for adults.

Age is verified at the time of registration. If we discover that information from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed.

If parents suspect their child is using bg bet, they should support@bgbet.biz to get in touch with us.

Bg bet uses industry-standard security technologies to protect your data:

• SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Robust firewalls to prevent unauthorized access.
• Regular Security Audits: Regular testing to identify system vulnerabilities.
• Restricted Access: Only authorized personnel can access specific data.

Please note, however, that no method of transmission over the internet is 100% secure. bg bet takes every possible measure, but absolute security cannot be guaranteed.

Bg bet may update this Privacy Policy from time to time. For significant changes, we will:

• We will send a notification to your registered email.
• We will display a clear notice on the site.
• We will update the "Last Updated" date at the top of this page.

Continued use of the site after any changes have been made will be considered acceptance of the updated Privacy Policy.

For any privacy-related questions, complaints, or requests, please contact bg bet:

• Email: support@bgbet.biz
• Subject: Send us a message with the subject "Privacy Request".
• Response Time: Typically within 3–5 business days.

Your privacy matters to us. If you have any concerns, don't hesitate to reach out — we're always here to help.